About the Job

Job Title: .Net Developer - Only USC, GC and H4 EAD - Need locals in Illinois

Primary Skills: .Net, Optimizely, AMS, Azure

Description:

This is day 1 onsite

Required Skills & Qualifications

- 8+ years of experience in Software/Application Support or AMS roles
- Strong understanding of SDLC , Agile and ITIL processes
- Hands on experience with:

- .NET /Optimizely and Azure
- SQL and database troubleshooting (Oracle, MySQL, MSSQL, PostgreSQL)
- Application logs, monitoring tools, and debugging

- Experience with ticketing tools (ServiceNow, Azure DevOps)
- Knowledge of Unix/Linux or Windows servers
- Strong analytical, troubleshooting, and communication skills
- Experience with cloud platforms (Azure)
- Domain knowledge -eCommerce
- DevOps exposure (CI/CD )
- Experience supporting 24x7 production environments

Job Responsibilities:

- Provide Application Management Services (AMS) support for enterprise or customer?€'facing software applications
- Handle incident, problem, change, and service request management as per ITIL processes
- Troubleshoot and resolve application, integration, data, and configuration issues
- Perform root cause analysis (RCA) and implement permanent fixes
- Monitor application performance, availability, and health
- Perform bug fixes, minor enhancements, and configuration changes
- Support application deployments, patches, and upgrades
- Work closely with development, QA, infrastructure, and business teams
- Maintain SLA, KPI, and operational metrics
- Create and maintain technical documentation, SOPs, and knowledge base articles
- Participate in on?€'call/shift support as required
- Ensure compliance with security, audit, and change management standards

Required Skills

• .net
• azure
• sql
• unix
• CI
• CD