About the Job

Role 1: Business Architect – Insurance Domain

Location: USA - Remote

Rate: Best Rate Possible

Role Overview

The Business Architect (Insurance) acts as a strategic bridge between business stakeholders, enterprise architecture teams, and delivery teams. The role focuses on understanding insurance business needs, translating them into scalable solutions, and ensuring successful delivery of transformation initiatives.

The ideal candidate will have strong insurance domain expertise and experience in areas such as Policy Administration, Claims, Underwriting, Billing, and Distribution. The candidate will analyze business impacts, define transformation strategies, and ensure solutions deliver measurable business value.

Key Responsibilities

1. Business Stakeholder & Customer Engagement

- Serve as the primary point of contact between business stakeholders, customers, architecture teams, and delivery teams.
- Engage with insurance leaders across Policy, Claims, Underwriting, Billing, and Distribution functions.
- Conduct business discovery sessions to understand challenges, operational goals, and regulatory requirements.
- Align stakeholders on business outcomes, transformation goals, and value realization.

2. Insurance Business Architecture & Solution Design

- Translate business requirements into capabilities, features, user stories, and functional specifications.
- Create and maintain insurance capability maps covering key business processes and value chains.
- Collaborate with enterprise architects to define solutions aligned with business objectives and industry standards.
- Design target operating models to support insurance modernization and digital transformation.

3. Business Value Delivery

- Ensure transformation initiatives deliver measurable business outcomes, including:

- Improved customer experience
- Faster claims processing
- Improved underwriting efficiency
- Increased operational effectiveness

- Define KPIs and success metrics to measure business impact.
- Track value realization and recommend continuous improvements.

4. Insurance Ecosystem Impact Analysis

- Analyze the impact of business and technology changes across insurance ecosystems, including:

- Policy Administration Systems
- Claims Management Systems
- Billing Platforms
- CRM and Distribution Systems
- Third-party integrations (brokers, TPAs, reinsurers)

- Identify dependencies, risks, and compliance considerations.
- Ensure alignment with enterprise architecture and governance standards.

5. Migration & Transformation Strategy

- Define migration strategies for legacy insurance platforms and modernization programs.
- Support core system transformation, cloud migration, and digital initiatives.
- Develop phased implementation approaches while ensuring business continuity.
- Identify and mitigate risks related to:

- Data migration
- Regulatory compliance
- Operational disruption

- Support change management and user adoption activities.

6. Collaboration with Agile Delivery Teams

- Partner with Agile/SAFe teams to:

- Define and refine epics, features, and user stories
- Provide insurance domain guidance
- Validate delivered solutions against business expectations

- Support delivery teams throughout the implementation lifecycle.

7. Governance & Documentation

Develop and maintain business architecture artifacts, including:

- Insurance capability models
- Business process models (BPMN)
- Business requirements documents (BRDs)
- Impact assessment reports
- Data flow and integration documentation
- Transformation roadmaps

Ensure compliance with relevant insurance regulations and industry standards.




Requirements

Required Skills & Qualifications

Education

- Bachelor’s degree in Business, Insurance, Finance, Technology, or related discipline.
- MBA or insurance certifications such as AIII, CPCU, or LOMA preferred.

Experience

- 10+ years of experience in the Insurance industry (mandatory).
- Strong experience in Business Architecture, Insurance Consulting, or Transformation roles.
- Experience working with insurance platforms and core systems.
- Proven experience in digital transformation, modernization, or core insurance system replacement programs.

Core Skills

Strong understanding of insurance business functions:

- Policy Lifecycle Management
- Claims Management
- Underwriting
- Billing
- Distribution and Agency Management

Additional expertise:

- Business Architecture frameworks (TOGAF, Capability Modeling, BPMN)
- Business impact analysis and enterprise-level system thinking
- Agile / SAFe methodologies
- Stakeholder management and executive communication
- Translating business needs into technology solutions

Preferred Skills

- Experience with insurance platforms such as:

- Guidewire
- Duck Creek
- Majesco
- Similar Policy/Claims/Billing platforms

- Knowledge of insurance regulations and compliance requirements.
- Exposure to cloud transformation (Azure/AWS), APIs, and microservices.
- Understanding of insurance data analytics, including pricing, fraud detection, and risk modeling.

Key Deliverables

- Insurance capability maps and transformation roadmaps.
- Business requirements documents and functional specifications.
- Epics, features, and user stories.
- End-to-end impact assessments.
- Migration and mitigation strategies.
- Value realization frameworks and KPI tracking.

Success Metrics

- Delivery of measurable business value through transformation initiatives.
- Successful modernization with minimal business disruption.
- Compliance with regulatory and governance requirements.
- Strong stakeholder alignment and satisfaction.
- Accurate translation of business requirements into technology solutions.

Required Skills

• business analyst
• insurance
• policy
• guidewire