About the Job

Position Overview
The Connecticut Department of Social Services (DSS) is seeking experienced QA Test Analysts with expertise in both manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents.

This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations.

The ideal candidate has experience testing complex enterprise systems within State government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs. Candidates who understand policy-driven applications and business terminology used in public sector environments will be highly successful in this role.

This position requires a combination of manual testing, automation testing, API validation, backend data verification, and end-to-end business process testing across multiple enterprise platforms, including Salesforce, Java-based applications, Mobile/PWA applications, and integrated services.

Candidates with prior experience supporting State government modernization initiatives, particularly within Department of Social Services (DSS), Human Services, Medicaid, Medicare, or Eligibility systems, are strongly preferred.

Preferred Industry Experience
Strong preference will be given to candidates with experience supporting one or more of the following:

Connecticut DSS or other State Government agencies
Human Services (HHS)
Medicaid
Medicare
Medicaid Eligibility
Eligibility and Benefits Management Systems
Integrated Eligibility Systems (IES)
SNAP
TANF
Child Care Programs
Healthcare Exchange implementations
Money Follows the Person (MFP)
Medicaid Waiver Programs
Long-Term Services and Supports (LTSS)
Public Sector modernization initiatives
Policy-driven enterprise applications
Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.

Required Qualifications
Five (5) or more years of Quality Assurance experience testing large enterprise applications
Strong experience with both manual and automation testing
Experience working throughout the Software Development Life Cycle (SDLC)
Strong understanding of Quality Assurance methodologies, testing processes, and best practices
Excellent analytical, troubleshooting, and problem-solving skills
Strong written and verbal communication skills
Experience working directly with business stakeholders and technical teams
Ability to interpret business requirements and convert them into detailed test scenarios and test cases
Experience working within Agile/Scrum development environments
Experience using Jira for defect tracking and Agile project management
Technical Qualifications
Candidates should possess experience with many of the following technologies:

Selenium
TestNG
Java
Salesforce application testing
REST API Testing
SOAP Web Services
Postman
SQL for backend data validation
Mobile Application Testing
Progressive Web Applications (PWA)
JSON/XML validation
Git (preferred)
Continuous Integration/Continuous Deployment (CI/CD) concepts
Strong understanding of:

API and Web Service Testing
Test Automation Frameworks
Defect Lifecycle Management
Requirements Traceability Matrix (RTM)
Test Planning
Test Strategy
Test Estimation

Required Skills

• QA Test Analyst (Manual & Automation)